Customer Service Advisors | College leavers | Winchester | Ernest & Co Recruitment

Are you about to leave College or University and are looking for experience within an office role? Are you at a crossroads and not entirely certain of what your career path looks like yet? If you would like to gain knowledge and experience within an office setting where full training is provided, the role of Customer Service Advisor could be the right step to take.

We are working closely with an outstanding, employee focused company who offer a wealth of training and development to their employees. They now have vacancies in their customer service team, and as a result, the Customer Service Manager is eager to train and develop a college or university leaver who wants to learn the ropes within a business environment.

About the company

Having been established for a number of years, they have built up a solid reputation in their field. They provide an efficient and dedicated customer administration service to a nationwide client base. They are a medium size company with 60 employees, and they offer a welcoming and friendly environment. The company also have an in-house trainer who provides in-depth training to new employees.

About the role

As Customer Advisor you will be trained to:

  • Take incoming calls from customers
  • Assist customers with queries and product information
  • Work with your team and other departments
  • Navigate databases to record accurate and detailed information
  • Submit quotations and order details to customers via email

About you

You are a team player and really enjoy working with others. As you are speaking with customers daily, it is important that you have a polite and engaging telephone manner. You will also have good grammatical and numerical skills.

Location: central Winchester

Hours:  Monday – Friday 0900 – 1700 and 1 x Saturday per month 9am-1pm

Salary: between £17,550 – £18,000 per year PLUS overtime and annual bonus

Duration: Permanent

How to apply Do you have a CV? If so, email this across to me, suzanne@ernestrecruit.co.uk with the reference Customer Advisor Winchester. Make sure to include your contact details.

CV not quite finished? Call me on 01962 790300

Application process

I am here to help with any questions you have about this vacancy and will guide you through the interview processes, providing you hints and tips.

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Customer Service Advisors| Ernest & Co Recruitment | Winchester