Business Support Specialist | Andover | Ernest & Co Recruitment

Are you looking to join a forward thinking, down to earth company? Based in Andover, this 12-month fixed term role of Business Support Specialist is a rewarding and interesting opportunity offering full time hours (Monday -Friday) with a salary of up to £28,000 per year with free on-site parking and 33 days annual leave. As Business Support Specialist you will report to the Finance & Operations Director and are responsible for high volume order processing, acting as a liaison with with distributors to receive orders for products.

Alongside experience within a similar role, you will be familiar with SAP, IT literate (especially Microsoft Excel, and have excellent attention to detail

Your responsibilities include:

  • Entering sales orders into SAP
  • Creating and maintaining customer master data in SAP
  • Coordinating with European distributors and both European and International Shipping team regarding scheduling shipments
  • Providing order confirmations to customers
  • Formatting and producing in-depth sales reports
  • Receives customer complaints, and facilitates all subsequent activities relating to filing the complaint, issuing return/credit for product, and replacement of product

As Business Support Specialist we seek an experienced professional with the following skill-set:

  • Excellent people skills
  • Ability to produce accurate, analytical work to tight deadlines
  • SAP, CRM or equivalent customer database system
  • Excellent verbal, written and telephone skills supported by strong interpersonal skill and ability to work within a team structure.
  • Ability to work under a high stress environment
  • Effectively resolve problems and answer questions in a clear and concise manner
  • Strong knowledge of MS Office

You will thrive this role if you enjoy working in an all-hands on deck environment, are adaptable with change and enjoy the variety and team spirit that working for a smaller company brings.


How do I apply?  Upload your CV using the form to the right, we look forward to hearing from you.

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Business Support Specialist | Andover | Ernest & Co Recruitment